Field Solutions Engineer (R5632)

<div><span data-contrast="auto">Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT&nbsp;aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit&nbsp;</span><a rel="noreferrer noopener" href="https://shield.ai/"><span data-ccp-charstyle="Hyperlink">www.shield.ai</span></a><span data-contrast="auto">. Follow Shield AI on&nbsp;</span><a rel="noreferrer noopener" href="https://www.linkedin.com/company/shield-ai"><span data-ccp-charstyle="Hyperlink">LinkedIn</span></a><span data-contrast="auto">,&nbsp;</span><a rel="noreferrer noopener" href="https://x.com/shieldaitech"><span data-ccp-charstyle="Hyperlink">X</span></a><span data-contrast="auto">,&nbsp;</span><a rel="noreferrer noopener" href="https://www.instagram.com/shield_ai"><span data-ccp-charstyle="Hyperlink">Instagram</span></a><span data-contrast="auto">, and&nbsp;</span><a rel="noreferrer noopener" href="https://www.youtube.com/@Shield_AI"><span data-ccp-charstyle="Hyperlink">YouTube</span></a><span data-contrast="auto">.</span><span data-ccp-props="{&quot;335559685&quot;:720}">&nbsp;</span></div><div><br></div><h3>Job Description:</h3> <div> <p data-renderer-start-pos="19">The Presales Solutions Engineer will provide technical expertise and support to customers prior to the sale of Shield AI Aircraft and other products. This role involves collaborating closely with customers to understand their requirements and demonstrating how our solutions can meet their needs. You will play a key role in ensuring successful product development throughout the presales process. The Solutions Engineer serves as a technical force multiplier for the Business Development (BD) team, providing expertise on Shield AI’s products and services to drive customer engagement, solution alignment, and successful deal capture. This role bridges the gap between our technology roadmap and our customers' operational needs.</p> </div><h3>What you'll do:</h3><div> <div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Lead technical capture efforts for European opportunities, ensuring solutions are technically sound, feasible, and aligned with Shield AI’s product roadmap. Capture efforts will focus on the V-BAT aircraft, but will require familiarity with the entire Shield AI Product suite.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Manage multiple priorities in a dynamic, fast-paced environment, including customer engagements, pre-sales technical support, proposal contributions, and solution development.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Develop and execute technical strategies that result in high-quality, compliant, and compelling proposals to maximize win probability.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Serve as the primary technical lead for GTM engagements in Europe, interfacing cross-functionally with BD, BD Operations , Engineering, Operations, Program Management, and Product Management to ensure customer needs are met.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Manage technical content for proposals, requests for information (RFIs), white papers, and capability briefs, ensuring accuracy, clarity, and compliance.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Support BD and Account Executives by becoming a Subject Matter Expert (SME) in Shield AI products, providing technical expertise in customer engagements, capability briefings, and solution discussions to drive successful sales outcomes.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Act as a liaison between BD and Engineering, ensuring that new customer requests are technically feasible and align with product capabilities, timelines, and roadmaps.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Contribute to the technical documentation repository, maintaining capability briefs, specifications, FAQs, and other sales collateral for internal and external use.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Provide training and mentorship to BD teams on technical aspects of Shield AI’s solutions, enabling them to articulate our value proposition confidently.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Support competitive analysis and market intelligence, ensuring the BD team remains informed on industry trends and competitor capabilities.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Support customer demonstrations through the shaping, planning, and execution phases as an on-site V-BAT SME.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Contribute to process improvement efforts, leveraging lessons learned from customer engagements to refine BD workflows and technical capture strategies.</li> <li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Analyze the unique operational and environmental factors of the assigned region, producing high-impact white papers and briefs that inform the product roadmap and drive solutions aligned to customer mission needs.</li> </ul></div> </div><h3>Required qualifications:</h3><div> <div> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">5+ years of experience in technical presales, business development, or solutions engineering, preferably in defense, aerospace, AI-driven technology, or U.S. Federal/International government environments.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Bachelor’s degree in engineering or related field.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Experience working with U.S. Federal or International government requirements.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Strong technical acumen in Aircraft, UAS, multispectral sensor systems, AI, autonomy, and defense technology (experience with V-BAT, Hivemind, and Vision Systems preferred).</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Outstanding analytical and quantitative problem-solving skills, with a demonstrated aptitude for technical assessments and solution development.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Strong technical writing ability to author requests for information, abstracts, and quad charts.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Proven leadership experience in a work setting and/or through extracurricular activities.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Exceptional communication skills, with the ability to translate complex technical concepts into clear, compelling messaging for both technical and non-technical stakeholders.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Ability to work collaboratively in a cross-functional team environment and effectively engage with stakeholders at all levels of an organization.</li> <li style="margin: 0in 0in 0in 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Track record of high performance, including a demonstrated work ethic, reliability as a teammate, kindness, and commitment to high standards.</li> <li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;">Ability to thrive in a fast-paced, nontraditional defense contractor environment.</li> </ul></div> </div><h3>Preferred qualifications:</h3><div> <li>Experience managing Foreign Military Sale and Direct Commercial Sale proposals.</li> <li>Strong technical background especially with Unmanned Aircraft Systems (UASs).</li> <li>Demonstrated thorough understanding and knowledge of the military operations and the acquisition process.</li> <li>3+ years of experience in an presales/solutions engineering role</li> <li>3+ years of experience working in a startup environment</li> </div>