Supplier Quality Specialist (R6419)

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Our Supply Chain team strengthens supplier performance and protects production by overseeing supplier quality worldwide, assessing risk through supplier evaluations and internal reviews, leading failure investigations, and supporting proactive source qualification.

In this role, you will own day-to-day supplier quality execution, bringing discipline and responsiveness to issue management while enabling engineering teams to focus on high-priority technical challenges and preventive improvements. You will work across production and suppliers with internal stakeholders to contain defects quickly, resolve nonconformances, and implement corrective and preventive actions that minimize disruption to engineering and production.

Own supplier-related nonconformances identified at supplier facilities, during receiving and precision inspection, and throughout production, including Supplier Deviation Requests (SDRs).

Manage nonconformance workflows, including Material Review Board (MRB) dispositions, Return to Vendor (RTV) activities, supplier Corrective and Preventive Action (CAPA), and production issue ticket reviews.

Drive open issues toward resolution, coordinating containment, investigation, disposition, and corrective action with suppliers and internal teams.

Coordinate containment of nonconforming material by locating affected products, partnering with Supplier Development Engineers to mitigate flight risk, and supporting root cause investigations.

Bachelor's degree or 5+ years of experience in an engineering, supply chain, manufacturing or quality field,

Bachelor’s degree in engineering or supply chain

Strong written and verbal communication skills, able to liaise cross functionally, internally and externally, make presentations to team members and management

Strong understanding of manufacturing processes and technical requirements

Deep technical domain experience in PCBA manufacturing and Rework

Qualified to IPC J-STD-001, IPC-A-610, IPC 7711/7721

Experience reading engineering drawings, including Geometric Dimension and Tolerance (GD&T)

Experience with AS9100 or similar quality management system standard.

Knowledge of supplier quality processes (Part or Supplier Approval Processes, First Article Inspection Reports, etc.)

Direct experience interfacing with suppliers, corrective/ preventive action systems, supplier portals

Proficiency in MS Office applications

Proficiency with lean concepts and statistical and data analytics