Manager, Quality Systems (R5960)

<div><span data-contrast="auto">Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT&nbsp;aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit&nbsp;</span><a rel="noreferrer noopener" href="https://shield.ai/"><span data-ccp-charstyle="Hyperlink">www.shield.ai</span></a><span data-contrast="auto">. Follow Shield AI on&nbsp;</span><a rel="noreferrer noopener" href="https://www.linkedin.com/company/shield-ai"><span data-ccp-charstyle="Hyperlink">LinkedIn</span></a><span data-contrast="auto">,&nbsp;</span><a rel="noreferrer noopener" href="https://x.com/shieldaitech"><span data-ccp-charstyle="Hyperlink">X</span></a><span data-contrast="auto">,&nbsp;</span><a rel="noreferrer noopener" href="https://www.instagram.com/shield_ai"><span data-ccp-charstyle="Hyperlink">Instagram</span></a><span data-contrast="auto">, and&nbsp;</span><a rel="noreferrer noopener" href="https://www.youtube.com/@Shield_AI"><span data-ccp-charstyle="Hyperlink">YouTube</span></a><span data-contrast="auto">.</span><span data-ccp-props="{&quot;335559685&quot;:720}">&nbsp;</span></div><div><br></div><h3>Job Description:</h3> <div> <p data-renderer-start-pos="19">The Quality Systems Manager is responsible for developing, implementing, maintaining, and continuously improving Shield AI's enterprise Quality Management System (QMS). This role ensures the QMS meets AS9100, applicable AQAP/NATO, customer, contractual, and regulatory requirements while supporting rapid growth across development, production, and fielded products.</p> <p data-renderer-start-pos="386">This leader will drive the integration of AQAP 2110 requirements into Shield AI's existing QMS, establishing a scalable system that supports international defense customers without creating duplicative quality processes. The role partners closely with Engineering, Manufacturing, Supply Chain, Program Management, Configuration Management, and Field Operations.</p> </div><h3>What you'll do:</h3><div> <li>Own and continuously improve the enterprise QMS, ensuring compliance with AS9100 and applicable AQAP, customer, contractual, and regulatory requirements.</li> <li>Lead the assessment, gap closure, implementation, and certification readiness activities required to support AQAP 2110.</li> <li>Develop and maintain a single integrated QMS that supports multiple programs, customers, and applicable international defense requirements.</li> <li>Own the internal audit program, including audit planning, auditor qualification, findings, corrective actions, and effectiveness verification.</li> <li>Lead preparation for AS9100, AQAP, customer, government, and third-party audits and assessments.</li> <li>Own enterprise corrective action and continuous improvement processes, ensuring systemic issues are effectively identified, corrected, and prevented from recurring.</li> <li>Establish and maintain processes for document control, quality records, objective evidence, and retention.</li> <li>Partner with Engineering and Configuration Management to ensure appropriate configuration control, traceability, and as-built product records.</li> <li>Establish processes for identifying and implementing contractual and customer-specific quality requirements, including quality planning and appropriate flow-down to suppliers.</li> <li>Support Government Quality Assurance activities and serve as a key interface with customers, government representatives, and authorized quality representatives.</li> <li>Establish enterprise quality metrics and provide leadership with visibility into QMS health, compliance risks, audit performance, and systemic quality issues.</li> <li>Lead cross-functional initiatives to simplify, standardize, digitize, and improve quality processes.</li> <li>Build, develop, and lead the Quality Systems &amp; Compliance team.</li> </div><h3>Required qualifications:</h3><div> <li>Bachelor's degree in Engineering, Manufacturing, Quality, Operations, or a related technical discipline; equivalent combinations of education and significant relevant experience may be considered.</li> <li>8+ years of progressive experience in Quality, Quality Assurance, Quality Systems, Compliance, or Product Assurance.</li> <li>3+ years of leadership experience in Quality Systems, Quality Assurance, Compliance, or a related function.</li> <li>Demonstrated experience developing, implementing, or maintaining an AS9100 Quality Management System.</li> </div><h3>Preferred qualifications:</h3><div> <li>Direct experience with AQAP 2110 or other NATO Allied Quality Assurance Publications.</li> <li>Experience supporting international defense customers, Government Quality Assurance, or government/customer quality representatives.</li> <li>Experience conducting QMS gap assessments and implementing compliance roadmaps.</li> <li>Experience integrating customer or regulatory requirements into an existing AS9100 QMS.</li> <li>Strong understanding of configuration management, traceability, product acceptance, and objective quality evidence.</li> <li>ASQ CMQ/OE, CQA, CQE, or equivalent professional certification.</li> <li>AS9100 or ISO Lead Auditor certification.</li> </div>