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Summer 2027 - Product Support Engineering Intern #6470 & #6442

Shield AI
Actively Hiring
Dallas, Texasinternship$77K - $202KPosted Today
Aircraft Operations DivisionField Service & Support
About This Role
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 
 
Our Summer Internship program is a wonderful opportunity for Fall and Spring graduates to immerse themselves in an innovative and mission driven culture. Our paid internship program will provide you with hands on mentorship, an opportunity to add real contribution to our company via your internship project, and a possible job offer at the end. You will have the chance to make lifelong friendships, expand your network, and learn all about what it's like to work in a high-growth, fast scaling tech unicorn. You'll take part in company sponsored events and enjoy exploring a new city. Read on below to learn more about this unique internship!

About the Role

The Product Support Engineering Intern (Sustainment & Data) position at Shield AI focuses on optimizing the reliability, availability, and maintainability (R&M) of autonomous defense systems. You will develop critical sustainment tools, analyze logistics data, and build data pipelines to track fleet health.

Required Qualifications

  • Current student pursuing a degree in Industrial Engineering, Systems Engineering, Data Science, Aerospace, Mechanical Engineering, or a related STEM field.
  • Strong proficiency in Python, SQL, R, or data visualization tools (e.g., Tableau, Power BI).
  • Solid understanding of probability, statistics, and engineering economics as applied to reliability and logistics.
  • Effective communication skills to translate complex data sets into actionable engineering recommendations.
  • Ability to commit to an on-site, 10-week full-time internship program.
  • Preferred Qualifications

  • Prior experience or coursework in reliability engineering, logistics engineering, or predictive maintenance.
  • Familiarity with database design, data warehousing, or system architecture concepts.
  • Knowledge of aerospace or military sustainment standards (e.g., MIL-HDBK-217, MIL-STD-1629).
  • Project Scope & Description

  • Develop Sustainment Tools: Create, maintain, and optimize tools, dashboards, and data pipelines/systems to track fleet metrics and maintenance data.
  • Logistics & R&M Engineering: Assist with Reliability, Availability, and Maintainability (R&M) analyses, including Failure Mode, Effects, and Criticality Analysis (FMECA).
  • Data Integration: Clean and analyze telemetry, maintenance logs, and supply chain data using programming languages and tools like Python, SQL, Palantir Foundry.
  • FRACAS Management: Support the Failure Reporting, Analysis, and Corrective Action System (FRACAS) to identify trends in component failures and improve product lifecycle management.
  • Cross-Functional Collaboration: Partner with software engineering, logistics, and field operations to automate data collection and improve technical documentation.
  • Ready to apply?

    This role is listed by Shield AI. You'll finish your application on their site.

    Apply on Shield AI
    Eligibility & work details

    Work authorization

    Subject to U.S. export-control law (ITAR). You must be a U.S. person — a U.S. citizen or lawful permanent resident (green-card holder) — to be eligible.

    Work arrangement

    On-siteDallas, Texas, US

    Travel

    No travel indicated in this listing.

    Estimated application time

    ~2 min to start on the employer site

    Eligibility details are interpreted from the job listing to help you gauge fit. Always confirm citizenship, clearance, and certification requirements with the employer before applying.

    About Shield AI

    Defense technology company building AI pilots for aircraft

    Defense AI
    San Diego, CA
    500-1000 employees
    View Company Profile
    Job Summary
    Employment Typeinternship
    DepartmentAircraft Operations Division
    CategoryField Service & Support
    Salary Range$77K - $202K
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